Brand ambassadors Construction CRM Self service 
ViiBE Blog
AUGUST 25, 2021
CRM , Customer experience. Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. Less general than CSAT, Net Promoter Score surveys focus on how likely it is for a customer to become a brand ambassador of a company and promote their products and services, as well as the overall brand later down the line.
ViiBE Blog
AUGUST 17, 2021
Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. CEM helps organizations with creating and maintaining long-lasting client relationships not just with the company’s products and services, but to the brand as a whole. CEM can sustainably turn your customers into brand ambassadors.
Integrity Solutions
MAY 23, 2023
In terms of buying behaviors, we’re seeing an increased preference for self-service and digital interactions along with general uncertainty and hesitancy (often leading to inertia or sticking with the status quo ) when it comes to the purchasing decision. The ones who are, though, have a distinct advantage.
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