JustCall

MARCH 23, 2023

So, when a customer calls your support team, you need a defined system wherein the response time is faster, the average resolution time is shorter, and the backlog is minimum. IVR, or Interactive Voice Response, is a big piece of the puzzle to achieve these goals. What is IVR or Interactive Voice Response?

Interactive Voice Response 52

Interactive Voice Response Real estate Call flow Scripts 52

JustCall

SEPTEMBER 5, 2019

What is an IVR or Interactive Voice Response? IVR or Interactive Voice Response is a telephone-based menu system that interacts with the caller, gathers the required information and connects the caller with the appropriate recipient. Why is IVR important? A common misconception!

Interactive Voice Response 40

Interactive Voice Response Real estate Enterprise Analytics 40

JustCall

SEPTEMBER 16, 2019

As growth is essentially dependent on a killer sales team. Before the follow-up call, agents can quickly go through the saved notes and call details from the leads/customer profile and take the conversation forward. Auto Dialer dials 1 number at a time and connects the rep with the lead. Save reps from manual tasks.

Sales 64

Sales Interactive Voice Response CRM Call Logging 64