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What Are Phone Interpreter Services and Why You Might Need Them

Certified Languages International

Phone interpreter services are a way for non-English-speaking individuals to communicate with English-speaking third parties (the gas company, healthcare system, etc.) States also have laws that govern equal access to services by those who don’t speak English. using an interpreter accessed over the phone. . or even a different country.

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Domestic Call Center Outsourcing: Pros and Cons

Global Response

However, brands who want or need extremely professional agents, such as healthcare , legal or luxury brands, may find onshore agents to be a better fit. In contrast, nearshore call centers typically have a high number of Spanish or French-speaking bilingual agents who can provide multilingual call center services for your brand.