Anexa BPO

FEBRUARY 17, 2023

In today’s competitive business world, customer experience (CX) has become a critical component of any successful business strategy. Data, data, and more data Your B2B CX strategies need to be built on data – consistent, comprehensive, and connected. These initiatives should be well-defined, to the point and compelling.

B2B 52

B2B Bilingual agents Outbound sales B2C 52

Anexa BPO

MAY 16, 2022

As work from home and remote delivery become the new norm, organizations need to analyze their location strategy and address issues of cost and access to the right talent. Anexa is a veteran in the outsourcing industry, with an exceptionally skilled workforce of bilingual agents.

Bilingual agents 52

Bilingual agents Outbound sales outsourcing Morale 52

Anexa BPO

SEPTEMBER 13, 2022

And while the costs of operating bricks and mortar businesses are skyrocketing, the upgrades related to more aesthetically pleasing retail environments, competitive prices, delivery options, fresher stock, and a wider variety of services promise to offset these challenges and meet heightened consumer expectations. And e-commerce?

Bilingual agents 52

Bilingual agents Outbound sales outsourcing B2C 52

Anexa BPO

SEPTEMBER 5, 2021

Understanding your customer is key to your growth. Service: Customer service is a term that is used loosely but cannot be taken lightly. Today’s customer expectations extend beyond the initial purchase. CX: Star this one! Our specialists are trained to represent YOUR brand in an authentic, results-driven way.

outsourcing 40

outsourcing Bilingual agents Customer centricity Outbound sales 40