Bilingual agents Customer Experience Outbound sales outsourcing 
Anexa BPO
SEPTEMBER 5, 2021
Ecommerce took centre stage, and those drastic innovations, along with the need for businesses to duplicate in-person shopping experiences as part of their customer experience, have created a new normal in consumerism. Understanding your customer is key to your growth. CX: Star this one! And e-commerce?
Outsource Consultants
SEPTEMBER 11, 2018
We have seen a demand for nearshore contact center outsourcing locations. There are over 10 universities in Tegucigalpa, which provides highly skilled, college-educated contact center agents who are bilingual (English and Spanish) with neutral accents. El Salvador has deep bilingual agent (English and Spanish) capacity.
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Anexa BPO
SEPTEMBER 13, 2022
So how can BPO outsourcing companies like Anexa impact your brand’s ability to harness the critical opportunities that lead to sustainable growth? If you’re focusing on the challenges involved with the integration of eB2B processes, consider the role that Anexa can play as an outsourcing partner. Sustainable growth is at hand.
Anexa BPO
MAY 16, 2022
There is some good news: in research of nearly 50 GBS organizations, more than 90% report that they had successfully scaled up the remote-delivery model with no loss of productivity or harm to the customer experience. Anexa is a veteran in the outsourcing industry, with an exceptionally skilled workforce of bilingual agents.
Anexa BPO
FEBRUARY 17, 2023
In today’s competitive business world, customer experience (CX) has become a critical component of any successful business strategy. BPO outsourcing companies like award-winning Anexa can impact your company’s ability to harness this potential. And eCommerce? We were made for that.
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