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Ecommerce , CX and the ‘New Normal’ – BPO / Outsourcing Companies Support Brands

Anexa BPO

In the interest of identifying, and capitalizing on these massive changes and 2021 ecommerce trends, there has never been a better time for brands and companies to include BPO (outsourcing) as part of their business model. By 2027, it’s projected that social commerce will account for $604 billion in sales. And e-commerce?

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Nearshore Contact Center Outsourcing Spotlight: Guatemala, Honduras, and El Salvador

Outsource Consultants

We have seen a demand for nearshore contact center outsourcing locations. There are over 10 universities in Tegucigalpa, which provides highly skilled, college-educated contact center agents who are bilingual (English and Spanish) with neutral accents. El Salvador has deep bilingual agent (English and Spanish) capacity.

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The New Player in Town – eB2B Platforms

Anexa BPO

So how can BPO outsourcing companies like Anexa impact your brand’s ability to harness the critical opportunities that lead to sustainable growth? If you’re focusing on the challenges involved with the integration of eB2B processes, consider the role that Anexa can play as an outsourcing partner. Sustainable growth is at hand.

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The Next Normal: The Only Constant is Change Itself

Anexa BPO

It might be time to ask yourself how a BPO / outsourcing company like Anexa can impact your company’s ability to meet the future? Anexa is a veteran in the outsourcing industry, with an exceptionally skilled workforce of bilingual agents. And e-commerce? We were made for that.

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B2B Has Its Own CX Challenges

Anexa BPO

BPO outsourcing companies like award-winning Anexa can impact your company’s ability to harness this potential. Anexa is a customer service veteran, with an exceptionally skilled workforce of bilingual agents who recognize the importance of the 2023 ‘customer experience’ and specialize in delivering just that. And eCommerce?

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