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Improving Your B2B Sales Cycle with Technology

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Technology has changed virtually every industry in one way or another. Big data has changed the dynamics of the B2B sales cycle. As for the second point, the rise of big data has not only increased how much data buyers have access to, but the channels they use to do research are more flexible than ever before.

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Top 5 Customer Service Trends to Look out for in 2017

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Live chat, email, VoIP business phone , there are specialists for every channel. As the software used by customer support teams gets more agile and intelligent, data collection becomes more accessible to businesses of all size. In the meantime, consider giving our own virtual call center solution a try: Try Aircall for Free!