Artificial Intelligence: 3 Benefits for the Insurance Industry
CSM Magazine
JULY 16, 2020
Data-driven AI solutions also make formidable weapons against the common problems facing insurance managers such as highlighting fraudulent claims and mitigating claims leakage. . Virtual Customer Assistants (VCAs) for example, are a bonus to customer service departments through their ability to cross-sell, upsell and prevent agent churn.
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