This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Big data Remove Chatbots Remove Workshop Related Topics
industry standards Self service Journey mapping APIs Accountability Scripts SaaS Best practices Customer Support Analytics More Related Topics >
article thumbnail

Top 5 Customer Service & CX Articles for Week of April 29, 2024

ShepHyken

APRIL 28, 2024

Years ago, the term “Big Data” became popular. I came up with the concept of “Micro Data,” which is about very personalized information about a smaller set of customers. From chatbots and voice assistants to recommendation engines, brands are integrating AI wherever they can, and for good reason.

Customer Service 177
Customer Service Advertising B2C Big data 177
article thumbnail

Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

JANUARY 26, 2024

After you and your teams have a basic understanding of security on AWS, we strongly recommend reviewing How to approach threat modeling and then leading a threat modeling exercise with your teams starting with the Threat Modeling For Builders Workshop training program. Your LLM application may have more or fewer definable trust boundaries.

Best practices 116
Best practices Government Engineering Accountability 116
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 52,000+ Insiders by signing up for our newsletter

About
Webinars
Awards
About
Editions
Webinars
Awards
Editions
Topics
LinkedIn Twitter
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024