Remove Big data Remove Chatbots Remove industry standards Remove Metrics
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AI-based call center: How do they work?

NobelBiz

This evolution has been driven by advancements in machine learning, natural language processing, and big data analytics. For every second that chatbots can shave off average call center handling times, call centers can save as much as $1 million in annual customer service costs.

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AI-based call center: How do they work?

NobelBiz

This evolution has been driven by advancements in machine learning, natural language processing, and big data analytics. For every second that chatbots can shave off average call center handling times, call centers can save as much as $1 million in annual customer service costs.

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Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

Many AWS customers align to industry standard frameworks, such as the NIST Cybersecurity Framework. In this sample architecture of a chatbot application, there are five trust boundaries where controls are demonstrated, based on how AWS customers commonly build their LLM applications.