Benchmark industry standards Presentation Technical Support 
ChurnZero
OCTOBER 22, 2020
“Building a complete Customer Success platform presents complex challenges,” says ChurnZero CEO You Mon Tsang. At minimum, you should monitor products to make sure you meet evolving industry standards.) You must also consider the technical support that your team will require on a recurring basis.
Callminer
AUGUST 1, 2017
Presented in a step-by-step, interactive format, agent scripts built with Zingtree guide contact center reps through every step of a call, so they always know exactly what to say (and when to say it). This is even more critical for BPOs. Interactive agent scripts from Zingtree solve this problem. Scott Nazareth.
Expert insights. Personalized for you.
59 
Let's personalize your content