Live Chat KPIs are Essential – But How Can You Get Agents Onboard?
Comm100
MAY 31, 2021
But it’s completely worth the effort. A decade-long study involving 100,000 teams found that increasing employee engagement can generate up to 18% more sales. Here are five top tips to help you get your agents engaged and onboard with your KPIs and lead your team on a journey to live chat excellence.
Let's personalize your content