Remove Banking Remove Employee engagement Remove Gamification Remove Groups
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Financial Services and Gamification: Train, Motivate & Retain

Noble Systems

Banking and other financial services firms are continually challenged to train, motivate and retain employees in order to deliver consistent, high performance services and build consumer trust. To address these challenges, many financial services firms are turning to Gamification. Gamification raises employee engagement by 48%.

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Why Using Gamification for Financial Services Makes Sense

Noble Systems

One of these technologies is Gamification. Using gamification for financial services can benefit firms in a variety of ways. Banks and other lenders. Mobile banking has transformed the way that consumers interact with banks. Gamification can help insurance companies keep pace with consumers.

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Boosting Employee Engagement: 6 Tips for Keeping Contact Center Agents Motivated

Playvox

By investing in effective coaching strategies and technology, contact centers can be cost-efficient and maximize employee engagement levels at the same time. Use Gamification Gamification can be a powerful tool for keeping contact center agents engaged.

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Small Business Call Center Software Solutions

Noble Systems

The ACD (automatic call distribution) lets you direct traffic more efficiently including advanced routing tools such as multiple call queues and agent groups, hold and overflow routing rules, and more. Gamification is the latest player on the WEM field, and it’s quickly becoming an MVP in the employee engagement arena.

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CX FORUMS: 2018 Key Note Speakers

Livepro

Topic: ‘Engaging the team on the Balanced Score Card through Gamification’. Luke Jamieson is a Leader in Customer and Employee Experience, is well-versed in Omni-Channel implementation and transformation. Luke Jamieson | Head of Service Centre at First State Super. Since joining COPC Asia Pacific Inc.