Hodusoft

APRIL 17, 2024

In 1982, the former engineer at Bell opened his own company to focus on inventions around auto attendants. In 1989, he earned the first patent for an automated attendant. After the mass production of auto attendants began, all types and sizes of organizations used it to route incoming calls to the right agents.

Real estate 52

Real estate Scripts Interactive Voice Response First call resolution 52

NobelBiz

AUGUST 22, 2023

The NobelBiz Voice Carrier Network is purpose-built to accommodate high-volume calls essential for contact centers. Engineered for impeccable voice quality and unswerving call reliability, it streamlines operations without requiring extra infrastructure. Brad Butler, Contact Center Software Consultant @NobelBiz 4.

voip 98

voip Telecommunications Contact Center Contact center software 98

NobelBiz

AUGUST 11, 2022

Key information (activity, location, prior purchases, outstanding bank balances, and so on) is displayed at a glance to handle any customer concerns as fast as possible and to further enhance and personalize the customer experience. As a matter of fact, NobelBiz scores one of the highest First Call Resolutions in the entire industry.

contact center solutions 52

contact center solutions Contact Center Interactive Voice Response Cloud contact 52