JustCall

MAY 12, 2021

It goes beyond banking completely on the basic procedures and tools. Case Studies and White Papers . Case studies, white papers, competitor research, testimonials , and other vital intelligence come in handy when pitching your products to clients. It comes with an automated dialing feature for seamless calling.

Sales 52

Sales call center software Scripts call center solutions 52

Callminer

APRIL 23, 2019

Typically, it’s banks that are fined for non-compliance and fines range from $5,000 to $100,000 per month. However, according to PCIComplianceGuide.org , “ The banks will most likely pass this fine along until it eventually hits the merchant. ”. The Need to Implement or Improve PCI Call Recording & Transcription Compliance.

Best practices 159

Best practices Call Center Banking Contact Center 159

Callminer

FEBRUARY 23, 2021

Throughout 2020, many new trends arose and call center solutions continued to evolve to meet fresh challenges in the space. To learn more about how call centers can adapt to new challenges in the era of COVID-19, download our white paper: Contact Center Practices and Guidelines for Managing Through COVID-19.

Call Center 376

Call Center Technology Banking Contact Center 376

Cisco - Contact Center

MARCH 31, 2021

You start to step away to call the bank, beginning to be concerned…. Webex Contact Center [Recorded Webinar]. Accelerating the Next Generation Contact Center – Cisco Contact Center Executives Look at What’s Next for Contact Center Technology [White Paper]. Except this time is different.

Customer Experience 71

Customer Experience Contact Center Customer centricity Government 71