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HoduSoft partners with Signalmash to bring innovative UC products to US markets

Hodusoft

The year 2020-21 witnessed an unprecedented surge in customer inquiries across sectors be it E-commerce, the hospitality sector, BFSI (Banking, Financial Services, and Insurance), Healthcare, Travel and Tourism, or Real Estate. The hospitality industry is always flooded with many booking, date change, and cancellation inquiries.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. She also worked for zavvie, a real estate marketing startup. Additionally, she works at the CU Boulder Real Estate Center. The number one way to increase efficiency in a call center is by…”.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

The solution is encrypted and unhackable, shared instantly, fully traceable and unchangeable. The solution is ideal for customer support departments of banks, insurance, supply chain, trading, real estate, law, and other industry that requires confidential documents.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

The solution is encrypted and unhackable, shared instantly, fully traceable and unchangeable. The solution is ideal for customer support departments of banks, insurance, supply chain, trading, real estate, law, and other industry that requires confidential documents.

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25 Call Center Technology Trends to Watch in 2021

Callminer

Throughout 2020, many new trends arose and call center solutions continued to evolve to meet fresh challenges in the space. The bank set up a microsite with information about COVID-19 assistance programs, including payment deferrals, stimulus payment information and branch hours.