Innovative Call Centers with Conversation IVR Powered by Artificial Intelligence
Cisco - Contact Center
DECEMBER 10, 2019
Cisco Call Center Enhancements. Cisco has done certain enhancements to few components of its Call Center solutions. of our Contact Center Enterprise we have enhanced the Virtual Voice Browser (VVB) capabilities to natively stream audio over HTTP to Dialogflow using GRPC. Watch the video: .
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