B2C Brand ambassadors Customer advocacy Personalization 
aircall
JUNE 30, 2021
Companies geared toward providing professional services have a much longer sales cycle than B2C companies. As a result, their customer acquisition costs are also higher. . Because of this, many invest in their relationships with existing clients by focusing on creating a highly personalized customer experience.
SmartKarrot
OCTOBER 12, 2022
Additionally, customers who are pleased and satisfied with your offerings are a powerful force behind the expansion of your company. It may appear that this only applies to B2C companies that conduct direct sales to customers. How to design and track a customer account journey for B2B enterprises?
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