Do More With Less: 3 Effective Strategies to Maximize Your Contact Center’s Potential
Myra Golden Media
APRIL 11, 2023
Customer Service Master Class is the only training of its kind that not only prepares your employees to support customers with friendliness, empathy, and concern (over the phone, email, chat, and face-to-face) – but how to deliver bad news and de-escalate. I really like Balto AI’s Real-Time Guidance.
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