At home agents Consulting Customer Service Telecommunications 
Outsource Consultants
NOVEMBER 9, 2020
A strong intercontinental georedundancy strategy, coupled with leveraging at-home agents, is more important than ever. Choosing the right call center partner and location helps lower costs, increase capacity, and focus on core objectives, like customer service. . Let Outsource Consultants help!
COPC
MARCH 23, 2020
This is primarily because they use cloud-based telephony and support systems, and also because many of them already have experience with running Work-At-Home environments as part of their “business as usual” operations. TechM, for example, has already transitioned over 10,000 on-site agents to home offices in response to COVID-19.
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