How to Move to a Work-At-Home Model When a Rapid Response is Required
COPC
MARCH 23, 2020
Scott Rohrer, Global Leader of Work-At-Home Business for TechM, agrees that communication is important. All standard contact centre processes have been virtualised such as eLearning, virtual-side-by-side nesting, remote access, face-to-face coaching via video conferencing, virtual breakrooms, persistent SmartChat and town hall meetings.
52 
Let's personalize your content