Remove APIs Remove Contact center software Remove Gamification Remove Marketing
article thumbnail

Improving Customer Service in BPOs with Multi-Tenant Contact Center Software

Hodusoft

Improving Customer Service in BPOs with Multi-Tenant Contact Center Software Noted management guru Peter F. That’s the power of multi-tenant contact center software for BPOs! What is Multi-tenant Contact Center Software? Imagine an office building called the contact center.

article thumbnail

Top 9 Talkdesk Alternatives & Competitors in 2023

JustCall

JustCall Overview JustCall is a VoIP business phone system and contact center software. 8×8 Overview 8×8 is a SaaS-based phone, video, chat, and contact center platform for businesses. It also happens to be one of the leading alternatives to TalkDesk for small and mid-sized enterprises.

voip 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Redefining the Future of Enterprise Contact Center Solutions

Balto

They also provide you with actionable insights that drive your decision-making and help you build a customer-first culture in your contact center. Providing a seamless customer experience is a pressing challenge that many contact centers are still struggling with.

article thumbnail

Top 8 CallHippo Alternatives & Competitors in 2023

JustCall

Introduction CallHippo is one of the most popular VoIP software providers in the market. With that said, there are several other VoIP software applications available today that offer a greater number of features and let you do more as well. This is why you must ensure that the cost of ownership remains manageable.

voip 52
article thumbnail

10 Platforms With In-Built Smart IVR Systems

JustCall

10 Call Center Platforms To Choose From When Looking To Implement IVR JustCall Aircall CloudTalk Kixie PowerCall Twilio Talkdesk GoTo Connect Zendesk LiveAgent Five9 1. JustCall JustCall is a cloud-based contact center software and telephony solution. In this article, we look at the ten best IVR solutions.