JustCall

JANUARY 27, 2023

Features Services like magicJack come with a plethora of non-standard features along with standard ones, such as individual appointment schedulers for all users, call blocking, call forwarding, etc. Call notes and ratings – Add custom notes and ratings to call recordings that agents can use to improve.

Interactive Voice Response 52

Interactive Voice Response Call Logging APIs Enterprise 52

JustCall

JANUARY 20, 2023

Top Features of JustCall Call queues – Route calls to the right agent using IVR, skill-based routing, and caller information to ensure customers reach the right agent and are not kept waiting. Monitor, whisper, or barge – Monitor live agent calls or guide them in real-time with call whispering.

Interactive Voice Response 52

Interactive Voice Response Enterprise APIs voip 52

JustCall

JANUARY 14, 2021

While adapting to the new normal came with its own set of challenges, receiving positive feedback from our customers has been very encouraging for us and has helped us serve customers even better. Learn more about Google Verified Calls, here. Multi-level IVR- A Virtual Receptionist for Your Inbound Calls.

Interactive Voice Response 52

Interactive Voice Response Call Logging APIs CRM 52

JustCall

JANUARY 30, 2023

Business phone systems greatly enhance an enterprise’s ability to collaborate and serve customers better through calls, text, and other advanced features like smart IVR , call queues , voicemail, and call monitoring. Call recording – Record and monitor agent calls to improve quality and performance.

Interactive Voice Response 52

Interactive Voice Response Enterprise voip Call Logging 52

JustCall

APRIL 5, 2023

Multi-level IVR present for Premium plans and above Multi-level auto attendants are available for all plans. Multi-level IVR present for Premium plans and above Multi-level auto attendants are available for all plans. However, IVR is available for Contact Center plans only.

Interactive Voice Response 52

Interactive Voice Response Contact Center APIs Analytics 52

JustCall

DECEMBER 23, 2022

Smart call routing – Route calls to the right agent using IVR, skill-based routing, and caller information to ensure customers reach the right agent and are not kept waiting. Call recording – Record and monitor agent calls to improve quality and performance. Feedback on JustCall from Real-World Users.

voip 52

voip APIs CRM Enterprise 52

JustCall

APRIL 5, 2023

Not to forget that those having Premium and Custom plans can request API and Webhook access to do it at their will! Both can lead to a better customer experience through features such as intelligent call routing and feedback. And workflows can be put in place for special cases, such as feedback or repeat orders.

Interactive Voice Response 52

Interactive Voice Response CRM Multi-channel support Analytics 52