APIs Call Logging Customer Support Groups 
JustCall
JANUARY 27, 2023
In contrast, the magicJack competitors mentioned here mostly offer standard ones like call recording, an IVR menu, and smart call recording. It offers features like auto attendants, call logging, and voicemail. Call forwarding – Forward incoming calls to a personal number or to voicemail when needed.
JustCall
JANUARY 29, 2024
To help you make a decision you won’t regret, we’ve compiled this comprehensive JustCall vs Kixie sales dialer comparison that covers key areas, including pricing, features, integrations, usability, and customer support. This is when you need support on channels most convenient for you — and that’s what JustCall offers.
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JustCall
JANUARY 20, 2023
But, connecting over the phone is the preferred choice when it comes to support and service-related conversations. In fact, a report by CFI Group stated that 76 percent of consumers prefer to connect with customer support representatives over the phone. Vonage Vonage is a cloud business communications platform.
JustCall
JANUARY 30, 2023
With an increased focus on enhancing customer experience, solutions like business phone systems and call center platforms are non-negotiables in modern tech stacks. A study by The Northridge Group found that 73 percent of customers experience long wait times when needing to reach a human service agent.
JustCall
FEBRUARY 28, 2024
Embrace change with customizable workflows and open APIs for future integrations. Efficient single and multiline calling, enabling a higher volume of calls and maximizing productivity. There are limitations in terms of customizing the CRM module, specifically in adding more fields for client information.
JustCall
APRIL 5, 2023
Can integrate with nearly 60 CRMs, video conferencing tools, contact centers, chat platforms, like: Microsoft Teams, Salesforce, Google Workspace, 1 CRM, Copper, Freshdesk, HubSpot, Microsoft Dynamics 365, NetSuite, Pipedrive, ServiceNow, Zendesk, Zoho, Microsoft Azure, Okta Fleep, Flowdock, Gitter Group, Mei Meet, IRC Mattermost, and more.
JustCall
MAY 1, 2023
Users can also access conference call logs, notes, dispositions, and reports. Conference calling is available only in Professional and Enterprise Plans. For instance, the figures shared above are applicable for a group of between 20 to 99 users. Number of participants is restricted to 40 in the Professional Plan.
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