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Create powerful self-service experiences with Amazon Lex on Talkdesk CX Cloud contact center

AWS Machine Learning

Talkdesk CX Cloud offers enterprise scale with consumer simplicity to deliver speed, agility, reliability, and security. The voice authentication call flow implemented in Talkdesk interacts with Amazon Lex as follows: When a phone call is initiated, a customer lookup is performed using the incoming caller’s phone number.

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2018: A year of highlights! Plus, 2019 overview

Spearline

Email support@spearline.com or call us on +353 (0)28 51460. Spearline API launched. Did you know, any service or functionality provided on the Spearline platform is now available through our API (application programming interface)? Our API allows you to connect various systems together. Find out more about API.

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Top 10 VoIP Dialer Software in 2024 for Your Sales, Support, and Success Teams

JustCall

These features allow you to analyze call recordings , identify potential coaching opportunities, and provide targeted feedback. Collaboration functionalities: Look for collaborative sales features like call recording , whispering, and internal conferencing. Custom integrations and workflow automation with public API.

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Top 10 OpenPhone Alternatives & Competitors

JustCall

JustCall Overview JustCall is an all-in-one business phone system and contact center software that has quickly gained traction as a leading OpenPhone alternative for small and mid-sized enterprises. JustCall has an autodialer that remotely makes calls and connects to a human agent only when the call is received. G2 Rating: 4.2

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Top 9 Talkdesk Alternatives & Competitors in 2023

JustCall

It also happens to be one of the leading alternatives to TalkDesk for small and mid-sized enterprises. JustCall Best-suited for: JustCall can be used by enterprises of all sizes (small, mid, and large) and is perfect for a business looking to implement an all-in-one customer communication platform. Users get 70% off on the first month.

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Top 10 CallRail Alternatives & Competitors in 2022

JustCall

Top Features of JustCall Powerful autodialer and automation Toll-free numbers globally Call recording Mail forwarding, voicemail and custom numbers Centralized tracking of call activity, and call/team/number analytics. user/month Ultimate : Message, Video, Phone, Open API at $62.99/user/month

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10 Best Call Center Software: 2023 Updated List

JustCall

Call Recording This feature of small business call center software automatically records calls in high quality for further reference. These snapshots enable you to analyze your sales reps’ performance over time and provide them with relevant feedback when necessary. Coach them in real-time with an endless feedback loop.