JustCall vs Aircall: A Comprehensive Comparison in 2023
JustCall
APRIL 12, 2023
Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc.
JustCall
APRIL 12, 2023
Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc.
JustCall
APRIL 5, 2023
API and Webhook access is available for Premium and Custom plans. API and Webhook are also available for Pro and Enterprise plans. As a result, you would be saving a sizeable chunk of your budget that you would otherwise be utilizing for making or receiving calls and texts.
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NobelBiz
APRIL 9, 2024
Some of the key regulations include: TCPA Regulations: The Telephone Consumer Protection Act (TCPA) regulates telemarketing activities and requires adherence to rules regarding consent, caller identification, and the National Do Not Call Registry. The post What is Call Center Compliance? appeared first on NobelBiz.
NobelBiz
JUNE 26, 2023
Robust hardware computer systems provide the necessary infrastructure for efficient operations, while call center software empowers agents with powerful tools to handle customer interactions effectively. Of course, not even the most advanced technology cannot run a contact center by itself (yet?).
JustCall
APRIL 24, 2023
Integrations Another important aspect you must consider is how readily the software is able to integrate with your enterprise applications. Generally, these applications should be able to integrate with the following platforms: CRM Data analytics, etc. Call drops occasionally occur when the calls are being transferred.
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