TechSee

JANUARY 24, 2019

Use Cases: Shopping Concierge: Video chat support allows agents to connect with online customers in real time, offering them advice and recommendations that directly increase sales. Integrations: Look for an ecosystem-friendly platform that is based on open APIs to maximize data integration and agent workflow.

Call flow 141

Call flow Technical Support Sales APIs 141

Babelforce

MARCH 16, 2023

Instead of screws and bits of wood, the citizen developer has pre-built modules of software functionality (like API connectors, speech synthesis engines, automations that update databases, and more). babelforce’s no-code call flow builder empowers CX Makers to build, test and update agent workflows and customer journeys.

Contact Center 52

Contact Center Call flow Abandon rate Call Center 52

JustCall

APRIL 18, 2023

Call centers are the face of any organization. Customer-facing domains, like sales and customer support, are especially reliant on the telephony system for day-to-day operations. So, how do you cut through the noise, maintain high sales performance and achieve the desired scalability? million mark?

call center software 52

call center software Call Center call center solutions Enterprise 52

JustCall

FEBRUARY 6, 2023

All you need is your PC, mobile, or any internet-ready device where you can deploy your corporate communication framework using APIs. Minimal Downtime Human error, digital intrusion, natural disaster – despite these unwelcomed events, your call center will still be in action if your customer-facing interactions occur via the cloud.

voip 52

voip Interactive Voice Response CRM Contact Center 52