Remove Answering services Remove Business Process Outsourcing Remove Consulting Remove Feedback
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Outbound Calling 101: What Is Outbound Call?

TeleDirect

It’s why we’ve gone from a small answering service to a national business process outsourcer. Now, back to business. Instead of waiting for existing customers to call to place another order, they contact them, building strong relationships and asking for feedback. Our team is here to help.

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Service Spotlight Series: Why Hiring TeleDirect’s Call Center Should Be the Next Move for Your Retail Store

TeleDirect

Your retail center could try and manage this outsized effort alone, but who has the time – or the money – to dedicate so many resources to just one part of your business? TeleDirect’s business process outsourcing (BPO) services, specifically tailored to meet your current call center capacity, even while anticipating future growth!

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Call Centers & Customer Satisfaction – Building Loyalty, Establishing Trust & More

TeleDirect

Sure, your core group of products and services lead the way, but it’s always a good idea to consider your call center or answering service as part of the “complete package” of superior customer service. Comprehensive Customer Service – It All Starts With Your Call Center. Let’s take a look!

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Key Considerations When Choosing an Outsourced Call Center

TeleDirect

Figuring out how to strike the balance between attentive, on-point customer service and still taking care of your own business tasks is one of the most underrated challenges you’ll deal with. Expert-level, experienced outsourcing. Telesales & upsells – grow your business organically…effortlessly! The solution?

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Reasons Why A 24/7 Call Center May Be Right For Your Business

TeleDirect

Customer service doesn’t always adhere to a strict 9 to 5 schedule. Just some of the customer service demands today include: Round-the-clock feedback. Your products and services are always in the spotlight. Equally important, a 24-hour answering service gives you round-the-clock access to your customers.