Hodusoft

NOVEMBER 27, 2022

Boost Your Sales with Telemarketing Software In today’s digitally connected world a whopping 92% of customer communications still happen through business phones. The quality of your customer service relies on how effective your telemarketing efforts are. What is telemarketing software?

Telemarketing 52

Telemarketing Sales Interactive Voice Response call center software 52

Hodusoft

NOVEMBER 29, 2022

Moreover, it minimizes human errors, thereby making day-to-day operations effective Reducing agent attrition Call center agents are under tremendous pressure given large call volumes translating to unusually long working hours. Call center software equips them with tools for making their lives easier.

Call Center 52

Call Center call center software Interactive Voice Response Abandon rate 52

aircall

JANUARY 7, 2022

Choosing the best dialer software for your business’ call center can seem overwhelming. At Aircall, we’ve optimized cloud-based call center software with our power dialer solution. Read on to learn how call center dialers work, key features, how to increase your business’ productivity, and more. .

Call Center 62

Call Center Interactive Voice Response call center software virtual call center 62

aircall

AUGUST 18, 2021

Additionally, the software can also provide the following features to improve customer support: Call whispering to coach agents in real-time for immediate advice. Live call monitoring to boost call quality assurance. Call center analytics that keeps track of wait times, missed call rate, call volume, and more.

Coaching 71

Coaching Government Abandon rate Call Center 71

JustCall

APRIL 12, 2023

Native conversation intelligence platform and call analytics to ramp up agent performance Agent performance & coaching: Call monitoring and performance evaluation. Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc.

Real estate 52

Real estate Interactive Voice Response CRM Call Center 52

aircall

NOVEMBER 18, 2016

Contact centers are also operated by outside companies, and are used to handle customer service but also to take on other activities such as telemarketing, debt collection, and billing services. Nevertheless, part of being a good contact center agent is being able to deviate from a script when the situation calls for improvisation.

Call Center 88

Call Center Contact Center virtual call center Telemarketing 88

aircall

NOVEMBER 18, 2016

Contact centers are also operated by outside companies, and are used to handle customer service but also to take on other activities such as telemarketing, debt collection, and billing services. Nevertheless, part of being a good contact center agent is being able to deviate from a script when the situation calls for improvisation.

Call Center 72

Call Center Contact Center virtual call center Telemarketing 72