Hodusoft

NOVEMBER 27, 2018

It is no surprise that call centers are jumping ship onto the WebRTC bandwagon. WebRTC powered call center software has everything that agents need to perform their duties efficiently whether they are remote based or on the go. Hodusoft’s WebRTC CC solution has all this and more. Callers love it.

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call center software Call Center Technology Contact center software 40

JustCall

APRIL 15, 2024

Eight proven ways for avoiding call center agent burnout Here are eight stress management techniques for call center agents to avoid call center agent burnout Manageable workloads and reasonable goals A high workload is a major cause of burnout. Don’t let agent burnout derail your business any longer.

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JustCall

APRIL 18, 2023

By investing in the best call center software. With the right sales call center software, your business can not only turn into a customer magnet but also become operationally efficient and profitable. Did you know the global call center AI market will increase 10x by 2030, reaching the $9,949.61

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call center software Call Center call center solutions Enterprise 52

Hodusoft

DECEMBER 25, 2019

There is no reason to not have call center software in your enterprise particularly when it is available as a hosted, pay as you go option. Setting it up is so easy and affordable Call center solutions incorporate WebRTC that brings absolute freedom in its wake. Forget about outsourcing customer service.

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call center software Enterprise Call Center Contact center software 52

Callminer

AUGUST 1, 2017

Before founding Chargeback Gurus , Srii was the co-owner and CEO of InSO International Call Center for 13 years. InsO International changed the call center and customer service arena by pioneering the world’s first hybrid call center solution. She writes for the blog of Dialer360.

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JustCall

FEBRUARY 13, 2023

Aircall is a cloud-based call center software that provides functionality like call routing, call monitoring , call queuing, call recording, insight cards, conversation intelligence , performance monitoring, and so on – features needed to enhance customer engagement. 5 Capterra– 4.4/5

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JustCall

APRIL 5, 2023

We will provide eight equally good alternatives for you to consider by factoring in key parameters such as the top features of each VoIP software , pros, and cons of each tool, pricing plans, and why each tool is a worthy alternative to RingCentral. Call recording – Record and monitor agent calls to improve quality and performance.

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