JivoChat

JANUARY 31, 2023

You will learn how to work with text files, obtain real-time information from an API with a simple script, and create pie, bar, line, area, histogram, scatter, regression, and combo charts. The course also teaches beginner and advanced Python, basics and advanced NumPy and Pandas, and data visualization. Workload: 20.5

Analytics 75

Analytics APIs Scripts Big data 75

Calltools

DECEMBER 25, 2019

It’s all about exercising empathy instead of pressure, being in tune with what the customer actually wants and letting this shape the interaction. Just as big data allows marketers to segment their audience by interest and appeal to those interests separately, adaptive selling allows sales people to tailor their approach too.

Sales 52

Sales Scripts Big data Analytics 52

AWS Machine Learning

JANUARY 26, 2024

Some risks may be acceptable to your business, and a threat modeling exercise can help your company identify what your acceptable risk appetite is. Define strict data ingress and egress rules to help protect against manipulation and exfiltration using VPCs with AWS Network Firewall policies.

Best practices 120

Best practices Government Engineering Accountability 120

Tenfold - Contact Center Blog

NOVEMBER 30, 2017

With in-depth training sessions through e-learning, virtual assistance, and scripting tools, clearly establish company goals and expectations and provide your agents the confidence to tackle any initiative. Switch your agents tasks on occasion, encourage collaboration, and create team-building exercises.

Call Center 56

Call Center Customer Support Customer centricity Contact Center 56