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Amazon SageMaker Feature Store now supports cross-account sharing, discovery, and access

AWS Machine Learning

SageMaker Feature Store provides a secured and unified store to process, standardize, and use features at scale across the ML lifecycle. SageMaker Feature Store now makes it effortless to share, discover, and access feature groups across AWS accounts. For a deep dive, refer to Cross account feature group discoverability and access.

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Connecting Amazon Redshift and RStudio on Amazon SageMaker

AWS Machine Learning

You can quickly launch the familiar RStudio IDE and dial up and down the underlying compute resources without interrupting your work, making it easy to build machine learning (ML) and analytics solutions in R at scale. Connecting to Amazon Redshift with a secure ODBC connection ( ODBC is the preferred protocol for RStudio ).

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Most call centers struggle with efficiency at one time or another. And because efficiency is directly tied to minimizing overhead costs in the call center, it’s a prominent challenge. Meet Our Panel of Contact Center Experts: . Tyler Riddell. It ties up lines and makes the whole center fall behind. Alex Tebbs.

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Small Business Call Center Software Solutions

Noble Systems

The demands on small and mid-size business (SMB) teams are different from those at larger organizations. From sales and marketing to customer support to technology resources, SMBs must be nimble and responsive. The strategies that big enterprises use aren’t always the right fit for smaller companies. Call Center Software for SMB.