NobelBiz

JUNE 5, 2023

This challenge can be addressed by using market research tools and techniques, customer relationship management (CRM) systems, and data analysis methods. Call centers need reliable CRM systems, automated dialing software, and data analytics tools to drive successful lead generation programs.

Call Center 52

Call Center Scripts CRM Contact Center 52

SmartKarrot

JUNE 3, 2021

This article explores all about B2B SaaS partnership programs- what they are, why they are important, types of SaaS partner programs, how to engage with partners, and how to build a plan around it. What are B2B SaaS Partnership Programs. Why are B2B SaaS Partner Programs Important. Types of SaaS B2B Partner Programs.

B2B 10

B2B SaaS Sales Metrics 10

JivoChat

AUGUST 10, 2021

As we head into the back half of 2021 and 2022 looms ahead, you’ll see that digital commerce is being pushed to the forefront for both B2B and B2C consumers. Others even offer customizable CRM features to help you keep track of customers. The digital commerce landscape is constantly evolving. Digital Commerce Trends.

Customer retention 52

Customer retention B2C Chatbots Self service 52

JivoChat

APRIL 21, 2021

For B2B companies, live chat tools can boost conversions by 20%. Do you need a basic chat tool to support your m-commerce efforts, or an omnichannel messaging platform that integrates with your CRM software? CRM integration. Your chat tool should also allow for integration with Google Analytics. CRM integration.

Chatbots 52

Chatbots Analytics CRM Sales 52

JivoChat

JULY 5, 2021

In this post, we’ve included a list of 30 tools that will help improve your e-commerce business across the major growth categories: marketing, sales, support, conversion optimizations, operations, and testing/analytics. Analytics Let You Crunch Numbers: Stay up to date on figures and insights with many relevant metrics.

Advertising 52

Advertising Analytics Sales Enterprise 52