Analytics APIs CRM Entertainment 
3CLogic
AUGUST 18, 2020
If an enterprise has already invested in an on-premise telephony infrastructure but is starting to entertain the merits of migrating to the cloud, a Connector can be a good first step. Because Connectors leverage existing on-premise infrastructure, they are quick to deploy – in a matter of days. Hybrid Cloud. Total Cloud.
AWS Machine Learning
JUNE 21, 2023
The Live Call Analytics with Agent Assist (LCA) open-source solution addresses these challenges by providing features such as AI-powered agent assistance, call transcription, call summarization, and much more. In this post, we walk you through setting up the LCA/CRM integration with Salesforce. We’ve all been there. Choose Save.
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CustomerSuccessBox
FEBRUARY 28, 2022
Twilio is a platform that creates easier communication by enabling messages, VoIP and phones to be embedded in mobile, web, and desktop applications, giving businesses the ability to have better communication with the customers with their API integrations to make it a toolkit for every developer’s need. Datadog – $1.2B
Pointillist
FEBRUARY 19, 2018
AI and customer journey analytics are key components in assembling businesses with One Voice, joined across silos and touchpoints. Data unification is a must for any type of behavioral analytics. Most leading SaaS platforms have APIs and consider 3rd-party integrations to be a critical component of their value proposition.
AWS Machine Learning
NOVEMBER 30, 2023
Carrier is making more precise energy analytics and insights accessible to customers so they reduce energy consumption and cut carbon emissions. With Amazon Bedrock, customers are only ever one API call away from a new model. CRM or ERP applications), and write a few AWS Lambda functions to execute the APIs (e.g.,
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