JustCall

FEBRUARY 6, 2023

All you need is your PC, mobile, or any internet-ready device where you can deploy your corporate communication framework using APIs. Minimal Downtime Human error, digital intrusion, natural disaster – despite these unwelcomed events, your call center will still be in action if your customer-facing interactions occur via the cloud.

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voip Interactive Voice Response CRM Contact Center 52

Tenfold - Contact Center Blog

DECEMBER 28, 2017

Leading Technologies for Workforce Management in Call Centers. An efficient workforce management approach combines demand generation, skills repository, talent acquisition, allocation, learning and analytics to deliver robust talent connect. Calls can be routed to the appropriate agent group for better response.

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call center workforce Call Center Technology Management 54

JustCall

FEBRUARY 28, 2024

Several competitors offer strong auto dialer features at more affordable rates, letting you streamline calls without breaking the bank. Embrace change with customizable workflows and open APIs for future integrations. It includes features like peer-to-peer communication, voicemail dropping, and easy call transfers.

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Real estate CRM Sales Analytics 52