JustCall

APRIL 3, 2024

Many of the best auto dialer software, such as RingCentral or JustCall, offer localization features and allow you to make international calls. For example, with JustCall, you can automate the logging of calls into a Google Sheets spreadsheet (Google Sheets integration or through the public API).

Sales 52

Sales CRM Scripts APIs 52

JustCall

APRIL 12, 2023

No native conversation intelligence features Customization is available with customized working hours, phone numbers, outbound caller IDs, call greetings, and more Customization is available for a few features Real-time call transcriptions and prompts to help agents navigate calls effectively.

Real estate 52

Real estate Interactive Voice Response CRM Call Center 52

Talkdesk

MAY 17, 2016

Talkdesk for Salesforce adds comprehensive call center functionality to the Salesforce platform including native call logging, real-time reporting and powerful automations. Our platform is designed to be open, intelligent and mobile: Talkdesk’s Reporting API gives users complete access to their data for deeper analysis.

APIs 40

APIs Call Logging call center software Call Center 40

JustCall

JANUARY 20, 2023

When it comes to Ooma features comparison, it is essential to note that Ooma’s rich offering of products doesn’t always compensate for the lack of analytical insights and performance analysis. Monitor, whisper, or barge – Monitor live agent calls or guide them in real-time with call whispering.

Interactive Voice Response 52

Interactive Voice Response Enterprise APIs voip 52

JustCall

APRIL 5, 2023

Multi-level IVR present for Premium plans and above Multi-level auto attendants are available for all plans. Multi-level IVR present for Premium plans and above Multi-level auto attendants are available for all plans. However, IVR is available for Contact Center plans only.

Interactive Voice Response 52

Interactive Voice Response Contact Center APIs Analytics 52

JustCall

APRIL 5, 2023

Not to forget that those having Premium and Custom plans can request API and Webhook access to do it at their will! Available as a separate messaging bundle. Limited integrations with CRMs, recruitment tools, helpdesk, and marketing tools like SalesForce, Bullhorn, Microsoft Dynamics 365, and others.

Interactive Voice Response 52

Interactive Voice Response CRM Multi-channel support Analytics 52

JustCall

APRIL 5, 2023

API and Webhook access is available for Premium and Custom plans. API and Webhook are also available for Pro and Enterprise plans. Further, businesses that find their preferred integration missing can contact the JustCall engineering team to request a new integration. Available as an add-on service Free Trial Not Available.

call center software 52

call center software Call Center Interactive Voice Response Enterprise 52