Airlines Call flow CRM Wait times 
JustCall
MARCH 23, 2023
You can integrate IVR with your CRM (Customer Relationship Management) software to automatically pull customer information related to the inbound calls. High call volume High call volumes can pressure your agents significantly, leading to prolonged waiting times, misrouted users, and rushed service.
JustCall
MARCH 23, 2023
IVR Call Flows The IVR call flow is an important element that drives an efficient IVR system. IVR call flows powered by DTMF tones and speech recognition removes potential IVR mistakes. Routing calls without mistakes speeds up the issue resolution process. This is what automates the routing process.
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