Quality Contact Solutions

MAY 13, 2021

The pandemic undoubtedly disrupted the healthcare sector as it did for most industries. Business needed to go on, and outbound telemarketing services for the healthcare industry helped facilitate just that…. Revenue increases, more deals close, and new business opportunities are common with a telemarketing partner.

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NobelBiz

APRIL 9, 2024

Some of the key regulations include: TCPA Regulations: The Telephone Consumer Protection Act (TCPA) regulates telemarketing activities and requires adherence to rules regarding consent, caller identification, and the National Do Not Call Registry. HIPAA Regulations: In the U.S.,

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Quality Contact Solutions

FEBRUARY 23, 2023

Business needed to go on, and outbound telemarketing services for the health care industry helped facilitate just that…keeping business moving forward. Sales organizations that work with the health care industry can benefit from outbound telemarketing services in several ways. How to Select a Telemarketing Services Company 4.

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Global Response

JANUARY 31, 2024

The Do Not Call (DNC) list : Individuals can register their information on the DNC list to stop receiving telemarketing calls. The Health Insurance Portability and Accountability Act (HIPAA): HIPAA applies to call centers handling healthcare information , and ensures that patient’s data is protected.

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Tethr

MARCH 6, 2020

Fair Debt Collection Practice Act: The FDCPA forbids the use of abusive or threatening language or unfair debt collection practices: “A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress or abuse any person in connection with the collection of a debt.” It does not include business debts.

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NobelBiz

JUNE 9, 2020

So we’re keeping this page updated as we go along! These rules change often and to prevent any damage to business activities, companies regularly need to check the FCC for updates. Telemarketing spoofed numbers are illegal if the numbers do not represent the company “on whose behalf the call is being made.”

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Telemarketing Contact center software Government Healthcare 52

NobelBiz

JUNE 26, 2023

In today’s customer-centric world, where personalized service is highly valued, this approach can lead to subpar customer experiences and poor call resolution rates. However, older CRM systems that have not been updated or replaced can become a hindrance rather than an aid.

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