NobelBiz
FEBRUARY 21, 2023
Some of the most widely used norms set by contact center regulators are: HIPAA (The Health Insurance Portability and Accountability Act) a privacy law that prevents the unauthorized disclosure of private health information. And complying with government and industry regulations is mandatory for any contact center.
NobelBiz
FEBRUARY 15, 2023
Some of the most widely used norms set by contact center regulators are: HIPAA (The Health Insurance Portability and Accountability Act) a privacy law that prevents the unauthorized disclosure of private health information. And complying with government and industry regulations is mandatory for any contact center.
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Balto
JUNE 23, 2022
But you’re not familiar with the area, so you don’t know which route to take or which mode of transportation to choose. Today, we’ve guided over 130M calls in real-time, so we’ve seen nearly every mistake somebody can make with agent assist and similar contact center software. In 2017, we founded Balto.
JustCall
APRIL 5, 2022
HIPAA refers to the Health Insurance Portability and Accountability Act of 1996. This may be done with the help of high-level encryption technologies including virtual private network (VPN) or transport layer security (TLS). JustCall serves as a complete contact center software for healthcare providers.
NobelBiz
JUNE 7, 2021
Typical Functions of VoIP VoIP is a digital telephone service that transports and delivers conversations over the Internet. You can make and receive calls from your Internet connection using a telephone, as is common in most traditional workplaces, or by using a telephony software program (softphone).
NobelBiz
FEBRUARY 23, 2023
Typical Functions of VoIP VoIP is a digital telephone service that transports and delivers conversations over the Internet. You can make and receive calls from your Internet connection using a telephone, as is common in most traditional workplaces, or by using a telephony software program (softphone).
JustCall
AUGUST 21, 2020
Some patients are not sure if they’re experiencing a true emergency, some may have issues with transportation or other reasons. The departure of staff or employees(voluntary/involuntary) heavily pulls down your call center efficiency plus profits. In a nutshell, they are multi-departmental. The Importance of Telephone Triage Process.
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