Back Office Centers

JULY 3, 2023

Although back office operations cost businesses money, they are essential for running operations like payroll, accounting, and human resource management. Here is our list of the top facts regarding back-office business process outsourcing that you should know to help you get started.

outsourcing 40

outsourcing Business Process Outsourcing Real estate Education 40

Balto

AUGUST 10, 2022

Only four industries — BPO, Real Estate, Home Improvement, and Logistics — had zero respondents with plans to cut their contact center budget in the coming year. Think back to the Pareto Principle: 20% of inputs account for 80% of outputs. This trend extends across every industry. It’s All About Perception….

Contact Center 52

Contact Center Real estate Telecommunications Coaching 52

Blueship Call Center

JANUARY 5, 2023

Hiring a third party to carry out business operations on your behalf is known as business process outsourcing (BPO). Customer service outsourcing entails appointing a third party to handle your company’s customer service needs. Are you prepared to collaborate with the best in the business?

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outsourcing Customer Service Real estate Business Process Outsourcing 40

Anexa BPO

SEPTEMBER 2, 2022

These specialists can come from extremely diverse industries such as insurance, retail, travel, real estate, event promotion and more. Accountable – superstar agents hold themselves accountable at every step. Where should your business be looking for this type of professional?

Sales 52

Sales Real estate Outbound sales Business Process Outsourcing 52

Global Response

MAY 1, 2023

If your customers reach out to you with questions about hours, products, orders, returns, account help and more, an inbound call center can take care of those calls. Just as in real estate, when it comes to call centers, location matters. However, you can also find call center models based on another important factor—location.

Call Center 62

Call Center Multichannel virtual call center outsourcing 62

Xaqt

JUNE 1, 2020

The offshore business process outsourcing industry is likely to be the hardest hit. Even before the global pandemic, Contact Center and Business Process Outsourcers (BPOs) were facing new headwinds and competitive pressures. "I do expect cognitive and robotic automation projects to lead to some job loss.

Virtual Agent 52

Virtual Agent outsourcing Call Center Real estate 52