Accountability Bilingual agents Customer Support Service level 
Global Response
JULY 23, 2023
While onshore agents offer native fluency, even nearshore agents may have native or near-native fluency from growing up in close proximity to the US. As a result, language barriers decrease or are eliminated altogether, aiding in communication and improving service levels and customer experiences.
Global Response
JUNE 20, 2023
As such, Tunisian call centers often offer multilingual services which are perfect for serving—or expanding into—European audiences. For international companies, these languages are a must for customer support. Tunisia has a strong ICT infrastructure, providing consistent and reliable support for international businesses.
Expert insights. Personalized for you.
62 
Let's personalize your content