ChurnZero

JULY 22, 2022

The webinar’s Q&A session covered popular onboarding questions in SaaS like how long it should take a customer to reach first value, what should you do when a customer disengages, and how to hold customers accountable at scale. For example, customers aren’t accountable. Now, you’re not accountable.

Gamification 98

Gamification Accountability B2B Enterprise 98

CSM Magazine

JULY 28, 2022

In the process of creating an enterprise or organization, the foundations of the personnel management system are usually laid. The effectiveness of the enterprise’s functioning, in general, will depend on the extent to which this system will be formed competently and rationally.

Management 59

Management Gamification Analytics Enterprise 59

AWS Machine Learning

FEBRUARY 13, 2024

SageMaker provides end-to-end ML development, deployment, and monitoring capabilities such as a SageMaker Studio notebook environment for writing code, data acquisition, data tagging, model training, model tuning, deployment, monitoring, and much more.

Engineering 100

Engineering Gamification Scripts Big data 100

Fonolo

NOVEMBER 17, 2020

Storyline: Gamification. While cost reduction is typically the main factor when investing in an enterprise solution – it’s no longer the sole motivator for moving to Contact Center as a Service (CCaaS). Why Gamification Matters. In this video, experts discuss if gamification will grow in the next year.

Contact Center 176

Contact Center Gamification Call Center Average Handle Time 176

DMG Consulting

APRIL 16, 2019

These innovations have come hand in hand with megatrends that include Big Data, analytics, mobility, increased server processing speeds (and decreased costs), the market influence of Millennials (the “smart device” generation), the gig economy, and, of course, the cloud. ANALYTICS RECEIVES AN ENCORE.

Contact Center 48

Contact Center Interactive Voice Response Analytics Self service 48