DMG Consulting
AUGUST 17, 2017
Contact Centers are some of the most technically sophisticated operations in the enterprise, putting to use more than 45 systems and applications. Advancements in artificial intelligence (AI), machine learning, Big Data analytics, and mobility are all driving contact center innovation. Gamification. August 2017.
CSM Magazine
JULY 28, 2022
In the process of creating an enterprise or organization, the foundations of the personnel management system are usually laid. The effectiveness of the enterprise’s functioning, in general, will depend on the extent to which this system will be formed competently and rationally.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
AWS Machine Learning
FEBRUARY 13, 2024
He has worked on building enterprise-grade applications, building data platforms in multiple organizations and reporting platforms to streamline decisions backed by data. Nanda has over 18 years of experience working in Java/J2EE, Spring technologies, and big data frameworks using Hadoop and Apache Spark.
Fonolo
NOVEMBER 17, 2020
Storyline: Gamification. While cost reduction is typically the main factor when investing in an enterprise solution – it’s no longer the sole motivator for moving to Contact Center as a Service (CCaaS). Why Gamification Matters. In this video, experts discuss if gamification will grow in the next year. 3. Gamification.
ChurnZero
JULY 22, 2022
They’re an open source big data platform and the director of onboarding said, “Management wants me to build out a whole risk mitigation plan.” Maybe your company started in enterprise customers as well and is going down market. Q: Have you found B2B companies that effectively use gamification in onboarding?
DMG Consulting
MARCH 9, 2020
They are investing in AI, robotic process automation (RPA), big data, knowledge management (KM) and digital-first solutions, as well as cloud servicing initiatives. Companies have begun the process of digital transformation, building omni-channel service environments and implementing robotics to automate redundant and manual tasks.
Natalie Petouhof
FEBRUARY 28, 2016
Managing performance and productivity in a typical enterprise is no easy task, given disparate systems, complex processes and the differences in performance metrics between roles and functions. What Does Gamification Have To Do With Performance? Why Is It Important to Balance Cost, Quality and Customer Service?
Expert insights. Personalized for you.
69 
Let's personalize your content