Remove Accountability Remove Benchmark Remove Events Remove Outbound sales
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The Best CX Is Derived From the Best Sales Leadership

Anexa BPO

These specialists can come from extremely diverse industries such as insurance, retail, travel, real estate, event promotion and more. Accountable – superstar agents hold themselves accountable at every step. These people are, in fact, motivated by the word “no”.

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How to Successfully Implement Customer Journey Analytics – Part 1

Pointillist

Thinking in Events. The fundamental data type for customer journey analytics is the event. Regardless of how you might think of data today, in customer journey analytics everything is an event. Treating every change to customer data as an event saves work for data engineers, as no transformation is required.

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Conversation Intelligence: The key to success in customer conversations

JustCall

Conversational intelligence can simplify and enhance the operations of your management, marketing, and sales teams. With CI technology, you can rest assured that all (100%) customer interactions are accounted for and recorded, leaving no room for error. It can save you a great deal of labor and time.

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How to Successfully Implement Customer Journey Analytics

Pointillist

Thinking in Events The fundamental data type for customer journey analytics is the event. Regardless of how you might think of data today, in customer journey analytics everything is an event. Treating every change to customer data as an event saves work for data engineers, as no transformation is required.