Anexa BPO

SEPTEMBER 2, 2022

These specialists can come from extremely diverse industries such as insurance, retail, travel, real estate, event promotion and more. At the end of the day, the ideal sales or CX professional will have above-average skills when it comes to problem-solving, negotiation, communication, empathetic listening, and goal setting.

Sales 52

Sales Real estate Outbound sales Business Process Outsourcing 52

Pointillist

JULY 25, 2018

Thinking in Events. The fundamental data type for customer journey analytics is the event. Regardless of how you might think of data today, in customer journey analytics everything is an event. Treating every change to customer data as an event saves work for data engineers, as no transformation is required.

Analytics 93

Analytics Government APIs Metrics 93

JustCall

MARCH 9, 2023

You can compare your reps’ performance with industry benchmarks across industries and roles. Enhanced Customer Relationships Another use case of conversational artificial intelligence is the ability to personalize outbound sales calls. The best part is that these calls don’t even have to be from your team.

Coaching 52

Coaching Sales Chatbots Analytics 52

Pointillist

JULY 25, 2018

Thinking in Events The fundamental data type for customer journey analytics is the event. Regardless of how you might think of data today, in customer journey analytics everything is an event. Treating every change to customer data as an event saves work for data engineers, as no transformation is required.

Analytics 43

Analytics Metrics Government Journey mapping 43