Abandon rate call center software Customer Support Inbound sales 
JustCall
APRIL 3, 2023
An inbound sales call center is an absolute necessity. Salesforce predicts that an overwhelming 92% of all customer interactions still happen over the phone. However, the same survey suggests that 85% of customers express dissatisfaction with their phone experience.
Callminer
OCTOBER 22, 2019
“Speak with current clients and ask them how the partnership is working and whether they would recommend them as someone to do business with,’ says Ken Epstein, Executive Vice President of C3/CustomerContactChannels , a global provider of contact center services. “’One Here are some of the inbound services you can opt for: Customer Service.
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