Predictive Dialer vs Auto Dialer: What You Need to Know
aircall
MAY 14, 2021
Using a predictive dialer or an auto dialer in place of manually dialing calls is like the difference between walking to work or taking a high-speed commuter train. There’s no time wasted looking up phone numbers or punching them in. Sales and support agents don’t have to wait for someone to answer the call or a machine to pick it up.
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