Predictive Dialer vs Auto Dialer: What You Need to Know
aircall
MAY 14, 2021
It needs four things to work — a computer to run the software, a person to answer the phone, a voice modem, and an active telephone line. With VoIP technology, auto dialers can also work with PBX business phone systems that use SIP trunking. From there, the auto dialer sends the call to a live operator or a recorded message.
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