Hodusoft

MARCH 13, 2024

Optimizing Customer Support in the Financial Sector: How BPO Contact Centers Can Add Value In the present age, financial institutions are grappling with a wide range of challenges. In today’s dynamic financial landscape, providing exceptional customer support is crucial for the success and reputation of financial institutions.

Contact Center 52

Contact Center Customer Support Contact center software outsourcing 52

CSM Magazine

MAY 16, 2023

Sigma Connected, which provides customer contact services for the utilities, financial, telecommunications and retail sectors, has been accredited in this year’s list within the Best Big Company category. Services include customer service management, collections, complaints handling, and vulnerable customer support.

outsourcing 52

outsourcing Business Process Outsourcing Telecommunications Government 52

Select VoiceCom Blog

MAY 10, 2023

They can effectively market and advertise your enterprise, bringing new customers in by bringing notice to your brand. Customer support and feedback Meet client expectations by providing good customer service in ecommerce. billion by 2030 , with a CAGR of 6% from 2022 to 2030.

outsourcing 52

outsourcing Advertising Enterprise Marketing 52

Global Response

DECEMBER 21, 2023

While customer service outsourcing may have gotten its start through call centers and phone lines, today, it’s evolved into so much more. According to 2023 research, the BPO and customer service outsourcing market size is anticipated to reach $525 billion dollars in worth, expanding at a CAGR of 9.4% from 2023 to 2030.

outsourcing 62

outsourcing Customer Service Metrics Best practices 62