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Aspect apresenta ferramentas para a força de trabalho e Experiência do Consumidor CX no CMS 2019

Aspect

Além disso, os executivos Osvaldo Mundim – Sales and Channel Manager e Mariana Poleto – Latam and Channel Marketing Manager, participarão de paineis no decorrer do CMS. SERVIÇO: Painel: Open Innovation 2030. Essas e outras funcionalidades de Workforce Management e CX serão demonstradas no stand da Aspect e Resolutte. Horário: 17h45.

B2C 56
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How the Internet of Things is Transforming Customer Experience

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In fact, IHS Markit expects that by 2030, 125 billion devices could be connected via the IoT. By incorporating the IoT, it is possible to not just improve sales but even enhance customer experience. But the IoT is not limited to the B2C segment. You can even create custom workflows and get valuable insights into your sales.